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Your electrical panels look fine. That's the problem.

A connection running 58°F hot looks identical to a healthy one. Infrared is the only way to see the difference while it is still a repair and not a claim.

ITC Level I certified thermographer NFPA 70B reporting format 24 hr report turnaround Bend & Central Oregon
Panel A · CB-14 · Line-side lug IR-0184-03
Sp1 168.4°F Sp2 110.1°F 175 115 54 °F
IR / Iron paletteΔT +58.3°F
CB-14
Visible lightSame frame
Component / phase240V 60A breaker, line-side lug, phase A
Sp1 measured / Sp2 reference168.4°F / 110.1°F
Load at measurement41.2 A (68% of rated)
Emissivity / reflected temp0.95 / 71°F
Ambient / distance78°F / 3.0 ft
Critical — remove from service

Rise of 58°F over an identically loaded reference phase indicates a high-resistance connection. Torque check and inspect conductor for annealing. Load will not decrease.

ITC Level I certified · FLIR E8 Pro Reported on site before departure
The deliverable

The scan takes ninety minutes. The report is what you keep.

Anyone can send you a photo of something orange. What survives an insurance file or a subrogation review is a measured document: a spot temperature, a reference spot on identical equipment under identical load, the delta between them, and the optical parameters used to arrive at both.

The sheet above is one finding. A typical commercial job produces five to twelve pages of them, plus a summary table, plus written confirmation of every panel that passed. Equipment found sound is documented too. A report that lists only problems tells you nothing about what was actually examined.

Sixteen pages, redacted from an actual Central Oregon inspection.

  • Paired IR and visible images for every finding, so nobody guesses which breaker you meant.
  • Spot and reference measurement — the fault and a comparable component under comparable load, on the same page.
  • Load recorded at the moment of measurement. A 30°F rise at one-third load is far worse than at full load. Reports that omit load cannot be interpreted.
  • Emissivity, reflected apparent temperature, distance and ambient stated per image. These are what make the number defensible.
  • Severity band with a correction deadline attached. No "monitor and observe."
  • A written instruction addressed to your electrician — specific enough to quote from without a second visit.
  • Passed equipment documented by panel, not omitted.
  • Thermographer name, ITC Level I number, camera and calibration status on the signature page.
Classification

Four bands. Each one carries a deadline.

Rise is measured against a reference: a comparable component under comparable load, or the equipment's own baseline where one exists. Bands follow standard practice for energized electrical equipment.

Low

1–9°F over reference

Logged and trended. Re-examined next annual scan to see whether it is moving.

Medium

10–19°F over reference

Correct within 90 days. Usually a lug that needs re-torquing at the next scheduled outage.

High

20–39°F over reference

Correct within 30 days. Deterioration is established and continues under load.

Critical

40°F and above

Remove from service and repair immediately. You are told on site, before we leave.

How the visit runs

Your equipment stays live. Your operation keeps running.

Infrared only works under load, so nothing shuts down. A typical commercial scan is 90 minutes on site. Larger industrial facilities run two to four hours.

Step 1

We schedule around your electrician

Your licensed electrician or qualified maintenance staff needs to be on site to remove and replace covers. We coordinate with them directly if that is easier. No electrician? We can refer a local contractor.

Step 2

They open, we scan, they close

We never open or work inside energized equipment. That is licensed electrical work and it stays with your electrician. We image every breaker, connection and bus bar in arc-rated PPE and record load and optical conditions as we go.

Step 3

Written report the next morning

Anything critical is reported verbally before we leave the building. Everything else arrives as a complete written document within 24 hours, formatted for both your electrician and your insurance file.

Where faults concentrate

High load, cycling loads, and vibration.

Connections loosen where equipment starts and stops repeatedly, where machinery vibrates, and where panels run near capacity for long stretches.

Manufacturing & fabrication

CNC, welding, conveyor, powder coat. Highest sustained load, highest anomaly rate of any sector.

Craft beverage & food

Glycol chillers, fermentation controls, bottling drives, walk-in refrigeration.

Cold storage & agriculture

Irrigation pumps, processing drives, refrigeration plant. Failure spoils product, not just uptime.

Auto body & fleet

Paint booth panels, compressors, lift circuits, EV charging infrastructure.

Commercial property

Rooftop units, HVAC panels, house panels, generators. One visit can cover a portfolio.

Medical & dental

Imaging supply, operatory panels, pharmacy and vaccine refrigeration circuits.

Hospitality & resort

Kitchen loads, laundry, pool and spa equipment, multi-building distribution.

Solar & battery

Array hotspot and bypass diode detection, combiners, inverters, PDUs and UPS.

Fees

Priced by panel count and access.

Every fee includes the full written report within 24 hours. Most facilities scope over the phone in about two minutes, and you get an exact figure before anything is booked.

Essential

1–2 panels / under 5,000 sq ft
$450from
Single-phase commercial service. Professional offices, clinics, small retail.
  • Every breaker and connection imaged
  • Paired IR and visible images
  • Load and optical conditions recorded
  • Full written report in 24 hours
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Most common

Standard

3–6 panels / 5,000–20,000 sq ft
$850from
Multi-panel commercial and light industrial. Breweries, auto body, fabrication, commercial buildings.
  • All panels and sub-panels
  • Paired IR and visible images
  • Colour-coded findings summary
  • Load recorded per panel
  • Full written report in 24 hours
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Industrial

7+ panels / 20,000+ sq ft
$1,500from
High-load manufacturing, cold storage, agricultural processing. Quoted per device above twelve panels.
  • Comprehensive multi-panel scan
  • Motor, drive and MCC coverage available
  • Every panel documented, pass or fail
  • Baseline set for year-on-year trending
  • Priority scheduling
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Added to the same visit

Same camera, same trip, no second mobilisation. Priced below the equivalent standalone survey because travel is already paid for.

Building envelope scanInsulation voids, air leakage, thermal bridging
+$400
Moisture intrusion surveyVerified with a calibrated moisture meter
+$350
Mechanical & motor scanBearings, couplings, drives, pumps
+$300
Solar array hotspot detectionCells, bypass diodes, combiners
+$400
Low-slope roof moisture surveyStandalone evening scan, dry deck required
$800
Annual inspection agreement12% off standing rate, locked three years
Tier rate

Facilities outside the no-charge area are quoted with travel folded in, so the number you are given is the number you pay.

Standards and method

What the standard actually says.

NFPA 70B 2023 raised thermography from recommended to required

The 2023 edition converted NFPA 70B from a recommended practice into a standard. Within it, infrared inspection of electrical equipment at intervals not exceeding twelve months is mandatory, with a six-month interval for equipment in poorer condition. Scope covers industrial facilities, commercial and institutional buildings, and large multifamily complexes.

Whether it binds you depends on who has adopted it

A consensus standard becomes an obligation when an authority having jurisdiction adopts it, an insurer requires it, or your own maintenance policy references it. Most Central Oregon facilities are not currently under a legal mandate. We are not going to tell you otherwise.

The reason to do it anyway is the record

FM Global's electrical testing guidance recommends infrared scanning on a one-to-three year cycle. Carriers differ, and your broker is the right person to ask. What does not differ is what happens after a fire: the question becomes whether the equipment was maintained. A dated annual report with measured values is the only maintenance document that answers it.

Equipment and measurement

CameraFLIR E8 Pro
Detector resolution320 × 240 (76,800 px)
Thermal sensitivity< 0.04°C (40 mK)
Accuracy±2°C or ±2% of reading
Spectral range7.5–13 µm LWIR
Delta-T functionNFPA 70B compliant
Moisture verificationCalibrated pin and pinless meter

Scope boundaries

Energized equipmentOpened only by your licensed electrician
StandoffClose-range walked survey. No aerial work.
Residential whole-houseNot offered
InsuranceGL and professional liability. COI on request.

Oregon regulates whole-house inspection under ORS 701.350. AMP Thermal performs energy audits, forensic evaluations and home performance testing as defined in OAR 812-008-0020, which are separate from a certified home inspection. We do not perform home inspections and do not hold ourselves out as Oregon certified home inspectors.

Who does the work
[ PHOTOGRAPH
Headshot in the field,
in PPE, at a panel ]

One certified thermographer. Every job.

[ YOUR NAME ] — ITC Level I certified infrared thermographer, certification number [ NUMBER ]. [ Two sentences: what you did before this, why you got certified. Facility managers are deciding whether to give a stranger access to their electrical room. ]

No rotating technicians, no subcontractors. The person who scans your building writes the report, signs it, and returns next year with last year's numbers. Trending only means something when it is the same eye and the same camera.

AMP Thermal carries general liability and professional liability coverage. A certificate of insurance is sent automatically to facilities that require one for vendor onboarding.

Service area

Based in Bend. No travel charge in Central Oregon.

These communities are scheduled at the standard rate with no surcharge. Klamath Falls, Burns, The Dalles, Lakeview, Ontario and wider eastern Oregon are served on a scheduled basis, quoted with travel folded into the fee.

Bend Redmond17 mi Sunriver17 mi Sisters21 mi Terrebonne23 mi La Pine30 mi Prineville36 mi Culver38 mi Madras44 mi Warm Springs58 mi

See the report before you buy the inspection.

Sixteen pages, redacted from an actual inspection. Findings table, image pairs and the full conditions record intact.

Download sample report (PDF)
Request a quote

Tell us what you have.

Panel count, rough square footage, type of operation. That is enough for an exact figure. No site visit needed to quote.

Replies within one business day. If it is urgent, call.

Call
(541) 316-0160
Email
info@ampthermal.com
Based in
Bend, Oregon
Scheduling
Most inspections book within a week. Facilities with a renewal deadline get priority.
Vendor onboarding
W-9 and certificate of insurance sent on request, same day.